Help Bring Missing Persons Home
ReturnSafe connects families, police, local government, and communities on one platform to report, search, and coordinate the recovery of missing persons across Rwanda.
Report a Case
Search & AI Matching
Coordinate a Search
One Platform, Every Agency, One Goal
ReturnSafe replaces fragmented paper records, phone calls, and isolated databases with a single, secure system connecting everyone involved in a case.
Police, investigators, hospitals, local government, child protection officers, and families all work from the same case record, with AI-assisted photo matching and GIS-based search coordination built in from the start, and privacy protections for sensitive information at every step.
24/7 Case Reporting
Always here when a family needs us most
Case Categories
ReturnSafe covers every category of missing persons case, each with its own reporting guidance
Missing Children
Cases involving minors are prioritized for immediate investigation, with child protection officers and local authorities coordinated from the moment a report is filed.
Trafficking & Vulnerable Adults
Cases involving suspected trafficking, elderly persons, or persons with disabilities receive coordinated support from humanitarian and social protection partners.
Missing Adults
Standard and advanced search tools, including AI-assisted facial recognition, to help locate missing adults.
- Standard & Advanced Search
- AI-Assisted Matching
- GIS Search Coordination
Elderly & Disabled Persons
Cases accounting for medical conditions, mobility, and communication needs, coordinated with healthcare institutions.
- Hospital Coordination
- Medical Condition Tracking
- Dignity-Preserving Records
Disaster & Refugee Cases
Coordinated response for persons displaced or separated from family during disasters or displacement events.
- Multi-Agency Coordination
- Rapid Case Registration
- Reunification Tracking
Platform Services
Everything needed to report, search, and coordinate a missing persons case in one place
Report a Missing Person
A guided, multi-step form captures reporter details, physical description, last known location, and supporting evidence, generating a case number the moment it's submitted.
Start a ReportPartner Agencies
ReturnSafe coordinates case work across the agencies and organizations involved in reunification
Law Enforcement
Rwanda National Police and the Rwanda Investigation Bureau register, verify, and investigate cases.
Local Government
District, sector, cell, and village authorities support family reporting and local search coordination.
Healthcare Institutions
Hospitals report unidentified patients and use AI photo comparison to help identify them.
Child & Social Protection
Specialized institutions register missing children and coordinate family tracing and reunification.
Humanitarian Organizations & NGOs
Partner organizations assist families with reporting, join search operations, and support reunification.
Communities & Volunteers
Community leaders and registered volunteers help verify reports and support search campaigns.
Every Case Matters, Every Day
From the first report to reunification, ReturnSafe keeps every party (family, police, and partner agencies) working from the same up-to-date case record.
Secure by Design
Role-based access, audit logging, and dignity-preserving handling of sensitive information on every case.
24/7 Reporting
Report a missing person or a sighting at any time, from any device, without waiting for office hours.
Coordinated Response
Police, local government, healthcare, and humanitarian partners work from one shared case record.
Need to Report an Emergency?
If someone is in immediate danger, contact your nearest police station directly. Use ReturnSafe to file and track the case record.